Nursing leadership & management / Patricia Kelly

Includes bibliographical references and index

Unit I. Nursing leadership and management. 1. Nursing leadership and management : Definition of leadership ; Definition of management ; Management theories ; Motivation theories ; The changing nature of managerial work -- 2. The health care environment : History of health care ; Organization of health care ; Health care spending ; The rising cost of health care ; Health care quality ; Balanced scorecards ; Improving quality through health ; Professions education ; Nurse shortages -- 3. Organizational behavior and magnet hospitals : Organizational behavior ; Magnet hospitals ; Professional nursing practice -- 4. Basic clinical health care economics : Traditional perspective on the cost of health care: health care helps people ; Contemporary perspective on cost of health care: health care as a business ; Future perspective on cost of health care ; The cost equation: money = mission = money ; Diagnostic, therapeutic, and information technology cost ; Cost of medications and health care ; Executive salaries ; Nursing cost ; Use of the computer to capture nursing costs ; Quality measurement ; Health care site economics ; Health care provider economics -- 5. Evidence-based health care : History of EBP ; Evidence-based practice models ; Importance of EBP ; Levels of evidence ; EBP centers in the United States ; Promoting evidence-based best practices -- 6. Nursing and health care informatics : Nursing informatics ; Health information systems ; Interface between the informatics nurse and the clinical information system ; Trends in computing -- 7. Population-based health care practice : Population-based health care practice ; Health determinant models ; Population-based nursing practice ; Interventions ; Program evaluation ; Disaster preparedness and response ; Collaboration and community action --

Unit 2. Leadership and management of the interdisciplinary team. 8. Personal and interdisciplinary communication : Trends in society that affect communication ; Elements of the communication process ; Modes of communication ; Levels of communication ; Organizational communication ; communication skills ; Barriers to communication ; Workplace communication -- 9. Politics and consumer partnerships : Health care reform in the United States in 2010 ; Stakeholders and health care ; The politics and economics of human services ; Cultural dimensions of partnerships and consumerism ; Politics and demographic changes ; Nurse as political activist ; Consumer demands ; Turning a consumer-oriented vision into reality ; Credibility and politics -- 10. Strategic planning and organizing patient care : Organizational vision, mission, and philosophy ; Strategic planning ; Organizational structure -- 11. Effective team building : Definition of a team ; Stages of a team process ; Anatomy of a winning team ; Crew resource management -- 12. Power : Definitions of power ; Power and accountability ; Sources of power ; Positive personal orientation to power ; Empowerment ; Personal power development ; Power and the limits of information ; Machiavelli on power -- 13. Change, innovation, and conflict management : Change ; Innovation ; Conflict ; Conflict management and change --

Unit 3. Leadership and management of patient-centered care. 14. Budget concepts for patient care : Types of budgets ; Budget overview ; Budget preparation ; Scope of service and goals ; Budget development ; Budget approval and monitoring -- 15. Effective staffing : Determination of staffing needs ; Scheduling ; Evaluation of staffing effectiveness ; Models of care delivery ; Care delivery management tools -- 16. Delegation of patient care : Delegation ; Accountability and responsibility ; Authority ; Assignment ; Supervision ; Responsibilities of health team members ; Direct and indirect patient care activities ; Underdelegation and overdelegation ; Overdelegation ; Organizational responsibility for delegation ; NCSBN decision tree-delegating to nursing assistive personnel ; State boards of nursing ; Delegation suggestions for RNs ; Transcultural delegation -- 17. Organization of patient care : Unit strategic planning ; The structure of professional practice ; Relationship-based care ; Ensuring competence and professional staff development ; The process of professional practice ; Measurable quality outcomes -- 18. Time management and setting patient care priorities : General time management concepts ; Prioritizing use of time ; Application of time management strategies to the delivery of care ; Formulate the plan for the shift ; Make patient care rounds ; Strategies to enhance personal productivity -- 19. Patient and health care education : Informal and formal patient education ; Individual and group education ; Methodology --

Unit 4. Quality improvement of patient outcomes. 20. Managing outcomes using an organizational quality improvement model : Evolution of quality improvement initiatives ; General principles of quality improvement ; Implications for patient care ; Methodologies for quality improvement -- 21. Evidence-based strategies to improve patient care outcomes : Evidence-based practice ; Evidence-based multidisciplinary practice models ; Pain and comfort care, including wound management, for the palliative care patient ; Pressure ulcer management -- 22. Decision making and critical thinking : Decision making ; Critical thinking ; Reflective thinking ; Intuitive thinking ; Problem-solving ; Decision-making tools and technology ; Group decision making ; Limitations to effective decision making ; Strategies to strengthen the nurse's role in decision making for patient care -- 23. Legal aspects of health care : Sources of law ; Public law ; Civil law ; Negligence and malpractice ; Legal protections in nursing practice -- 24. Ethical aspects of health care : Definition of ethics and morality ; Historical and philosophical influences on nursing practice ; Ethical theories ; Virtues ; Ethical principles and values ; Ethical issues encountered in practice ; Ethical leadership and management -- 25. Culture, generational differences, and spirituality : Culture ; Organizational culture ; Generational perceptions ; Spirituality --

Unit 5. Leadership and management of self and the future. 26. Collective bargaining : History of collective bargaining and collective bargaining legislation in America ; Collective action models ; Whistle-blowing ; Process of unionization ; Collective bargaining agents ; Professionalism and unionization ; Managing in a union environment ; Pros and cons of collective bargaining -- 27. Career planning : Strategic planning process -- 28. Nursing job opportunities : Emerging opportunities ; Public health nursing ; Advanced practice nursing ; Direction for the future -- 29. Your first job : Choosing a position ; Orientation to your new job ; Performance feedback ; Organizational response to performance ; The nurse as a first-time manager of a small patient group ; Strategies for professional growth -- 30. Healthy living: balancing personal and professional needs : Definition of health ; Areas of health ; Physical health ; Intellectual health ; Emotional health ; Professional health ; Social health ; Spiritual health ; Decision making -- 21. NCLEX preparation and professionalism : NCLEX examination ; Professionalism