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	1.	Quality management in health care : principles and methods / Donald E. Lighter, Douglas C. Fair. by Lighter, Donald E Fair, Douglas C, 1964- Lighter, Donald E. Principles and methods of quality management in health care Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sudbury, Mass. : Jones and Bartlett, c2004 Availability: Items available for loan: Main library Nursing Buliding (1)Call number: RA399.A1 L54 2004. Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA399.A1 L54 2004. Place hold Add to cart (remove)
	2.	Quality assurance in pharmacy practice / Mark W. Todd, David M. Angaran, Lon N. Larson ; introduction and summary by Philip P. Gerbino. by Todd, Mark W Angaran, David M Larson, Lon N Upjohn Company Series: Current concepts Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kalamazoo, Mich. : Upjohn Co., c1992 Availability: No items available. Add to cart (remove)
	3.	The improvement guide a practical approach to enhancing organizational performance Gerald J. Langley ... [et al.]. by Langley, Gerald J, 1950- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey-Bass c2009 Online access: Table of contents only Publisher description Contributor biographical information Availability: Items available for loan: Main library Nursing Buliding (1)Call number: HD58.9 .I467 2009. Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: HD58.9 .I467 2009. Place hold Add to cart (remove)
	4.	Six Sigma for managers Greg Brue. by Brue, Greg Series: A briefcase book Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York London McGraw-Hill 2002 Online access: Contributor biographical information Publisher description Availability: Items available for loan: Main library Nursing Buliding (1)Call number: TS156 .B765 2002. Place hold Add to cart (remove)
	5.	Crossing the quality chasm a new health system for the 21st century Committee on Quality Health Care in America, Institute of Medicine. by Institute of Medicine (U.S.). Committee on Quality of Health Care in America Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: Washington, D.C. National Academy Press c2001 Online access: Click here to access online Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA395.A3 I5557 2001. Add to cart (remove)
	6.	Strategic planning in healthcare : building a quality-based plan step by step / Bernard J. Horak by Horak, Bernard J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Quality Resources, c1997 Availability: Items available for loan: Main library Nursing Buliding (1)Call number: RA971 .H577 1997. Place hold Add to cart (remove)
	7.	Leadership for great customer service satisfied patients, satisfied employees Thom A. Mayer, Robert J. Cates. by Mayer, Thom A Cates, Robert J Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago, IL Health Administration Press 2004 Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: R727.3 .M385 2004. Add to cart (remove)
	8.	The Memory Jogger II a pocket guide of tools for continuous improvement & effective planning Michael Brassard & Diane Ritter. by Brassard, Michael Ritter, Diane GOAL/QPC Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Methuen, Mass. GOAL/QPC c1994 Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: TS156 .B73 1994. Add to cart (remove)
	9.	Understanding medical professionalism [electronic resource] / Wendy Levinson, Shiphra Ginsburg, Frederic W. Hafferty, Catherine R. Lucey. by Wendy, Levinson S [ath.] Ginsburg, Shiphra [ath.] Hafferty, Frederic W, 1947- [ath.] Lucey, Catherine R [ath.] Series: McGraw-Hill's AccessMedicine \| A Lange medical book Edition: 1st ed. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2014 Other title: Understanding medical professionalism, Online access: Click here to access online Availability: No items available. Add to cart (remove)
	10.	Lean Six Sigma for Hospitals : Improving Patient Safety, Patient Flow and the Bottom Line, 2e [electronic resource] / Jay Arthur. by Arthur, Jay, 1951- [author.] Series: McGraw-Hill's AccessMedicine Edition: 2nd edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2016 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	11.	Performance Improvement for Healthcare : Leading Change with Lean, Six Sigma, and Constraints Management [electronic resource] / Bahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount. by Mount, Charles, (Healthcare executive) [author.] Inozu, Bahadir [author.] Chauncey, Dan [author.] Kamataris, Vickie [author.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2012 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	12.	Laboratory quality management system : handbook / by World Health Organization World Health Organization Clinical and Laboratory Standards Institute Centers for Disease Control and Prevention (U.S.) Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Geneva : World Health Organization, c2011 Availability: Items available for loan: Main library Nursing Buliding (4)Call number: Q183.A1 .W67 2011, ... Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: Q183.A1 .W67 2011. Place hold Add to cart (remove)
	13.	Basic QC practices training in statistical quality control for medical laboratories James O. Westgard, PhD with contributions from Patricia L. Barry [and others]. by Westgard, James O, 1941- Barry, Patricia L, 1948- Edition: 4th ed., Revised & expanded Material type: Text; Format: print ; Literary form: Not fiction Publisher: Madison, WI Westgard QC 2016Copyright date: ©2016 Availability: Items available for loan: Main library Nursing Buliding (2)Call number: RB36.3.Q34 .W469 2016, ... Place hold Add to cart (remove)

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