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	1.	Introduction to health care management / edited by Sharon Buchbinder, Nancy Shanks. by Buchbinder, Sharon Bell Shanks, Nancy H Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Burlington, Mass. : Jones & Bartlett Learning, c2012 Availability: Items available for loan: Main library Nursing Buliding (1)Call number: RA971 .I58 2012. Place hold Add to cart (remove)
	2.	Cases in health services management / edited by Jonathon S. Rakich, Beaufort B. Longest, Kurt Darr. by Rakich, Jonathon S Longest, Beaufort B Darr, Kurt Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Baltimore : Health Professions Press, ©2004 Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA971 .C34 2004. Add to cart (remove)
	3.	Service Fanatics : How to Build Superior Patient Experience the Cleveland Clinic Way [electronic resource] / James Merlino. by Merlino, James [ath.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)

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