Cases in health services management / edited by Jonathon S. Rakich, Beaufort B. Longest, Kurt Darr.

Includes bibliographical references.

Part I: Strategic Management -- Medical Center of Southern Indiana: community commitment and organization revival / J.S. Rakich and A.S. Wong -- The case of the unhealthy hospital / A.R. Kovner -- Mueller-O'Keefe Memorial Home and Retirement Village: strategic planning in a continuing care retirement community / W.E. Aaronson -- Electronic Child Health Network (eCHN) / C.A. Brothers and M.J. Bryant -- Caregivers / R. Priluck -- Merck's Crixivan / K.A. Rucker and K. Darr -- Part II: Administration, Medical Staff, and Governing Body -- District hospital: a lesson in governance / C. Levin and K. Darr -- The day after / R.L. Johnson -- Hartland Memorial Hospital: an in-basket exercise / K.V. Rondeau and J.S. Rakich -- The bad image radiology department / K. Darr -- Westmount Nursing Homes, Incorporated: implementing a continuous quality improvement initiative / K.V. Rondeau -- Dr. Johnson, network medical director / W.Q. Judge and C.P. McLaughlin -- Sibley Memorial Hospital / K. Darr -- Ethics incidents / K. Darr -- Part III: Resources Utilization and Control -- Endoscopes at Victoria Hospital / E.M.A. Grasby and M.D. Applebaum -- Regional health system: the satellite health park strategy / J.S. Rakich and M.F. Rolph -- The ER that became the emergency: managing the double bind / E. Simendinger [and others] -- Attica Memorial Hospital: The Ingelson Burn Center / B. Eng-Suess and R.C. Myrtle -- Brunswick Community Hospital cash flow crisis / M. Wiltfong, G.R. Wells, and W.E. Stratton -- Cardinal Health Care Systems: some behavioral issues in corporate cost allocation / J.F. Castellano and H.A. Roehm -- West Florida Regional Medical Center (A) / C.P. McLaughlin -- Part IV: Human Resources Management and Organizational Dynamics -- A new "brand" for Senior Health Plus / R. Wachsmuth and R.C. Myrtle -- Autumn Park / C. Thomason and R.C. Myrtle -- Hammond General Hospital: the new contract food service / R.L. Hilgert, C.C. Ling, and E.C. Leonard -- Appalachian Home Health Service / K.H. Dansky -- Mercy Hospital -- Watergate Nursing Home / D.L. Infeld and D.J. Moon -- Suburban health center / B.D. Evans and G.S. Cooley.

Addresses the pivotal, contemporary issues students will encounter as administrators or managers - from quality improvement to strategic planning, ethical dilemmas, organizational dynamics, cost benefit analyses, resource utilization and control, and more.