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	1.	Good practice : communication skills in English for the medical practitioner. Student's book / Marie McCullagh, Ros Wright. by McCullagh, Marie Wright, Ros Series: Professional English Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge : Cambridge University Press, 2008 Availability: Items available for loan: Main library Nursing Buliding (1)Call number: R118 .M32 2008. Place hold Add to cart (remove)
	2.	Leadership for great customer service satisfied patients, satisfied employees Thom A. Mayer, Robert J. Cates. by Mayer, Thom A Cates, Robert J Series: Management series (Ann Arbor, Mich.) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago, IL Health Administration Press 2004 Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: R727.3 .M385 2004. Add to cart (remove)
	3.	Communication the Cleveland Clinic Way : How to Drive a Relationship-Centered Strategy for Superior Patient Experience [electronic resource] / Adrienne Boissy, Tim Gilligan. by Boissy, Adrienne [ed.] Gilligan, Timothy [ed.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2016 Other title: Communication the Cleveland Clinic Way, How to Drive a Relationship-Centered Strategy for Superior Patient Experience, First edition Online access: Click here to access online Availability: No items available. Add to cart (remove)
	4.	Basic & Clinical Pharmacology / by Katzung, Bertram G Katzung, Bertram G [editor.] Vanderah, Todd W [editor.] Series: Lange medical book Edition: 15th edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: [New York] : McGraw-Hill, [2021]Copyright date: ©2021 Other title: Basic and clinical pharmacology Basic & clinical pharmacology, 15e Online access: AccessMedicine Click here to access online AccessPharmacy Availability: Items available for loan: Main library Nursing Buliding (3)Call number: RM301.28 .B38 2021, ... Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RM301.28 .B38 2021. Place hold Add to cart (remove)

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