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	1.	Health information management : principles and organization for health information services / Margaret Skurka, editor. by Skurka, Margaret Flettre Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Chicago : Jossey-Bass ; AHA Press, c2003 Online access: Contributor biographical information Publisher description Table of contents Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA976 .S568 2003. Add to cart (remove)
	2.	Essentials of health care finance / William O. Cleverley, Andrew E. Cameron by Cleverley, William O Cameron, Andrew E Edition: 5th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sudbury, Ma : Jones and Bartlett Publishers, c2003 Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA971.3 .C54 2002. Add to cart (remove)
	3.	Cases in health services management / edited by Jonathon S. Rakich, Beaufort B. Longest, Kurt Darr. by Rakich, Jonathon S Longest, Beaufort B Darr, Kurt Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Baltimore : Health Professions Press, ©2004 Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA971 .C34 2004. Add to cart (remove)
	4.	Lean Six Sigma for Hospitals : Improving Patient Safety, Patient Flow and the Bottom Line, 2e [electronic resource] / Jay Arthur. by Arthur, Jay, 1951- [author.] Series: McGraw-Hill's AccessMedicine Edition: 2nd edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2016 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	5.	Management Lessons from Mayo Clinic : Inside One of the World's Most Admired Service Organizations [electronic resource] / Leonard L. Berry, Kent D. Seltman. by Seltman, Kent D [ath.] Berry, Leonard L, 1942- [ath.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2017 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	6.	Service Fanatics : How to Build Superior Patient Experience the Cleveland Clinic Way [electronic resource] / James Merlino. by Merlino, James [ath.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2015 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	7.	The Cleveland Clinic Way : Lessons in Excellence from One of the World's Leading Health Care Organizations [electronic resource] / Toby Cosgrove. by Cosgrove, Toby, 1940- [ath.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2014 Online access: Click here to access online Availability: No items available. Add to cart (remove)
	8.	Prescription for Excellence : Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System [electronic resource] / Joseph A. Michelli. by Michelli, Joseph A, 1960- [ath.] Series: McGraw-Hill's AccessMedicine Edition: 1st edition. Material type: Text; Format: electronic available online Publication details: New York, N.Y. : McGraw-Hill Education LLC., c2011 Online access: Click here to access online Availability: No items available. Add to cart (remove)

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