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1.
Health communication : from theory to practice / Renata Schiavo. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2007
Online access:
Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: R118 .S33 2007.

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2.
How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Larkin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2007
Online access:
Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: HF5415.5 .B45 2007.

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3.
Health information management : principles and organization for health information services / Margaret Skurka, editor. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Chicago : Jossey-Bass ; AHA Press, c2003
Online access:
Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA976 .S568 2003.

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4.
The improvement guide a practical approach to enhancing organizational performance Gerald J. Langley ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco Jossey-Bass c2009
Online access:
Availability: Items available for loan: Main library Nursing Buliding (1)Call number: HD58.9 .I467 2009. Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: HD58.9 .I467 2009.

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5.
Statistics for health policy and administration using Microsoft Excel / James E. Veney by Series: Jossey-Bass health care series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: San Francisco : Jossey-Bass, 2003
Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: RA409.5 .V466 2003.

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6.
Epidemic of care [electronic resource] : a call for safer, better, and more accountable health care / George C. Halvorson, George J. Isham ; foreword by Alain Enthoven. by
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco, CA : Jossey-Bass, c2003
Online access:
Availability: Items available for loan: Main library Nursing Buliding (1)Call number: RA395.A3 H3448 2003.

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7.
Reframing organizations : artistry, choice, and leadership / Lee G. Bolman, Terrence E. Deal by Series: Jossey-Bass business & management series | Jossey-Bass higher and adult education series
Edition: Third edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: San Francisco, CA : Jossey-Bass, [2003]Copyright date: ©2003
Availability: Items available for reference: Main library Nursing Buliding: Not For Loan (1)Call number: HD31 .B6135 2003.

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8.
The CEO's guide to health care information systems / Joseph M. DeLuca, Rebecca Enmark. by Series: Jossey-Bass/AHA Press series
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: San Francisco : Chicago : Jossey-Bass ; AHA Press, c2002
Availability: Items available for loan: Main library Nursing Buliding (1)Call number: RA971.6 .D45 2002.

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