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Pharmacy management [electronic resource] : essentials for all practice settings / [edited by] Shane P. Desselle, David P. Zgarrick, Greg L. Alston.

Contributor(s): Material type: TextTextSeries: McGraw-Hill's AccessPharmacyPublication details: New York, N.Y. : McGraw-Hill Education LLC., c2012, c2009.Edition: 3rd edDescription: xvii, 715 p. : ill., figs., tablesISBN:
  • 0071774319 (eISBN)
  • 9780071774314 (e-ISBN)
Subject(s): Additional physical formats: Online version: : Pharmacy management, essentials for all practice settings. DDC classification:
  • 615/.1068  23
LOC classification:
  • RS100  .D47 2012
NLM classification:
  • 2012 G-121
  • QV 737
Online resources: Available additional physical forms:
  • Also issued in online and PDF version.
Contents:
I. Why Study Management in Pharmacy School? -- Chapter 1. The "Management" in Medication Therapy Management -- Chapter 2. Management Functions -- Chapter 3. Creating and Managing Value -- II. Managing Operations -- Chapter 4. Strategic Planning in Pharmacy Operations -- Chapter 5. Business Planning for Pharmacy Programs -- Chapter 6. Operations Management -- Chapter 7. Managing Medication Use Process Supporting Technologies and Automation -- Chapter 8. Ensuring Quality in Pharmacy Operations -- Chapter 9. Outcomes Evaluation of Pharmacy Operations -- III. Managing People -- Chapter 10. Time Management/Organizational Skills -- Chapter 11. Organizational Structure and Behavior -- Chapter 12. Human Resources Management Functions -- Chapter 13. Customer Service -- Chapter 14. Managing the Workplace to Protect the Organization and Improve Employee Quality of Worklife -- Chapter 15. Performance Appraisal Systems -- Chapter 16. Leadership Theory and Application -- IV. Managing Money -- Chapter 17. Financial Reports -- Chapter 18. Budgeting -- Chapter 19. Third-Party Payer Considerations -- Chapter 20. Impact of Health Policy on Health Care Delivery -- V. Managing Traditional Goods and Services -- Chapter 21. Marketing Theory -- Chapter 22. Marketing Applications -- Chapter 23. Purchasing and Inventory Management -- Chapter 24. Merchandising -- VI. Managing Value-Added Services -- Chapter 25. Value-Added Services as a Component of Enhancing Pharmacists' Roles in Public Health -- Chapter 26. Implementing Value-Added Pharmacy Services -- VII. Managing Risks in Pharmacy Practice -- Chapter 27. Risk Management in Contemporary Pharmacy Practice -- Chapter 28. Compliance with Regulations and Regulatory Bodies -- Chapter 29. Preventing and Managing Medication Errors: The Pharmacist's Role -- VIII. Management Applications in Specific Pharmacy Practice Settings -- Chapter 30. Entrepreneurship and Innovation -- Chapter 31. Applications in Independent Community Pharmacy -- Chapter 32. Applications in Chain Community Pharmacy -- Chapter 33. Applications in Hospital Pharmacy Practice -- Chapter 34. Applications in Managed and Specialty Environments -- Chapter 35. Applications in Safety Net Clinics -- Chapter 36. Applications in Varied Health Care Systems.
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Includes bibliographical references and indexes.

I. Why Study Management in Pharmacy School? -- Chapter 1. The "Management" in Medication Therapy Management -- Chapter 2. Management Functions -- Chapter 3. Creating and Managing Value -- II. Managing Operations -- Chapter 4. Strategic Planning in Pharmacy Operations -- Chapter 5. Business Planning for Pharmacy Programs -- Chapter 6. Operations Management -- Chapter 7. Managing Medication Use Process Supporting Technologies and Automation -- Chapter 8. Ensuring Quality in Pharmacy Operations -- Chapter 9. Outcomes Evaluation of Pharmacy Operations -- III. Managing People -- Chapter 10. Time Management/Organizational Skills -- Chapter 11. Organizational Structure and Behavior -- Chapter 12. Human Resources Management Functions -- Chapter 13. Customer Service -- Chapter 14. Managing the Workplace to Protect the Organization and Improve Employee Quality of Worklife -- Chapter 15. Performance Appraisal Systems -- Chapter 16. Leadership Theory and Application -- IV. Managing Money -- Chapter 17. Financial Reports -- Chapter 18. Budgeting -- Chapter 19. Third-Party Payer Considerations -- Chapter 20. Impact of Health Policy on Health Care Delivery -- V. Managing Traditional Goods and Services -- Chapter 21. Marketing Theory -- Chapter 22. Marketing Applications -- Chapter 23. Purchasing and Inventory Management -- Chapter 24. Merchandising -- VI. Managing Value-Added Services -- Chapter 25. Value-Added Services as a Component of Enhancing Pharmacists' Roles in Public Health -- Chapter 26. Implementing Value-Added Pharmacy Services -- VII. Managing Risks in Pharmacy Practice -- Chapter 27. Risk Management in Contemporary Pharmacy Practice -- Chapter 28. Compliance with Regulations and Regulatory Bodies -- Chapter 29. Preventing and Managing Medication Errors: The Pharmacist's Role -- VIII. Management Applications in Specific Pharmacy Practice Settings -- Chapter 30. Entrepreneurship and Innovation -- Chapter 31. Applications in Independent Community Pharmacy -- Chapter 32. Applications in Chain Community Pharmacy -- Chapter 33. Applications in Hospital Pharmacy Practice -- Chapter 34. Applications in Managed and Specialty Environments -- Chapter 35. Applications in Safety Net Clinics -- Chapter 36. Applications in Varied Health Care Systems.

Also issued in online and PDF version.

Description based on cover image and table of contents, viewed on Oct. 24, 2016.

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