Clinical Laboratory Quality Management System: All you need to know about managing a laboratory: Plan, Organize, Execute, Monitor, Improve\

Medical laboratories face major challenges in achieving, maintaining, and improving accuracy, timeliness, and reliability. It is only possible to produce reliable test results in the Health Sector with sound quality control. The purpose of this manual is to provide a comprehensive reference on test quality management systems for anyone involved in the health testing process, management from administration to benchwork lab technicians. There are many topics covered in this manual that are essential to quality control in public health or clinical laboratories. The document is based on ISO 15189 and CLSIG P26-A3. A separate chapter covers each topic. CLSI has developed a framework for quality system development based on "12 foundations.". The handbook covers topic-
Laboratory Introduction
Laboratory Planning
Safety Laboratory Practice
Good Laboratory Practice
Laboratory Quality Management System
Equipment
Purchase
Safety
Process Control (sample management)
Method validation procedures
Process control (Quality Control)
Process control- Introduction to Quality Control
Process control- Quality Control for Quantitative tests
Process control- Quality Control for Qualitative tests and Semi- Quantitative tests
Quality Assurance and Quality Control in laboratory department
12. Assessment - Evaluation and Audit
13. Assessment - External Quality Audit
14. Assessment - Norms and Accreditation
15. Personnel
16. Customer service
17. Occurrence Management
18. Process Improvement
19. Documents and Records
20. Organization
21. Information Management
22. Application of Computers in Laboratory Practice
23. Leadership and communication
24. Laboratory and Research ethics