TY - BOOK AU - Lighter,Donald E. AU - Fair,Douglas C. AU - Lighter,Donald E. TI - Quality management in health care: principles and methods SN - 9780763732189 AV - RA399.A1 L54 2004 U1 - 362.1/0973 22 PY - 2004/// CY - Sudbury, Mass. PB - Jones and Bartlett KW - Medical care KW - Quality control KW - Statistical methods KW - United States KW - Quality Assurance, Health Care KW - organization & administration KW - Statistics KW - methods KW - Total Quality Management N1 - Rev. ed. of: Principles and methods of quality management in health care / Donald E. Lighter, Douglas C. Fair. 2000; Includes bibliographical references and index; The rationale for quality improvement in health care -- Group processes in health care quality improvement -- Process orientation in health care -- Statistical process control -- Statistical process control approaches -- Advanced statistical process control -- Advanced statistical applications in continuous quality improvement -- Clinical processes -- Strategies for implementing quality improvement -- Making continuous quality improvement work -- Legal and regulatory issues in quality improvement -- The future of continuous quality improvement in health care ER -