TY - BOOK AU - Alston,Greg L. AU - Desselle,Shane P. AU - Zgarrick,David P. TI - Pharmacy management : essentials for all practice settings / T2 - McGraw-Hill's AccessPharmacy SN - 0071774319 (eISBN) AV - RS100 .D47 2012 U1 - 615/.1068 23 PY - 2012///, c2009 CY - New York, N.Y. : PB - McGraw-Hill Education LLC., KW - Pharmacy management KW - Pharmacies KW - organization & administration N1 - Includes bibliographical references and indexes; I. Why Study Management in Pharmacy School? -- Chapter 1. The "Management" in Medication Therapy Management -- Chapter 2. Management Functions -- Chapter 3. Creating and Managing Value -- II. Managing Operations -- Chapter 4. Strategic Planning in Pharmacy Operations -- Chapter 5. Business Planning for Pharmacy Programs -- Chapter 6. Operations Management -- Chapter 7. Managing Medication Use Process Supporting Technologies and Automation -- Chapter 8. Ensuring Quality in Pharmacy Operations -- Chapter 9. Outcomes Evaluation of Pharmacy Operations -- III. Managing People -- Chapter 10. Time Management/Organizational Skills -- Chapter 11. Organizational Structure and Behavior -- Chapter 12. Human Resources Management Functions -- Chapter 13. Customer Service -- Chapter 14. Managing the Workplace to Protect the Organization and Improve Employee Quality of Worklife -- Chapter 15. Performance Appraisal Systems -- Chapter 16. Leadership Theory and Application -- IV. Managing Money -- Chapter 17. Financial Reports -- Chapter 18. Budgeting -- Chapter 19. Third-Party Payer Considerations -- Chapter 20. Impact of Health Policy on Health Care Delivery -- V. Managing Traditional Goods and Services -- Chapter 21. Marketing Theory -- Chapter 22. Marketing Applications -- Chapter 23. Purchasing and Inventory Management -- Chapter 24. Merchandising -- VI. Managing Value-Added Services -- Chapter 25. Value-Added Services as a Component of Enhancing Pharmacists' Roles in Public Health -- Chapter 26. Implementing Value-Added Pharmacy Services -- VII. Managing Risks in Pharmacy Practice -- Chapter 27. Risk Management in Contemporary Pharmacy Practice -- Chapter 28. Compliance with Regulations and Regulatory Bodies -- Chapter 29. Preventing and Managing Medication Errors: The Pharmacist's Role -- VIII. Management Applications in Specific Pharmacy Practice Settings -- Chapter 30. Entrepreneurship and Innovation -- Chapter 31. Applications in Independent Community Pharmacy -- Chapter 32. Applications in Chain Community Pharmacy -- Chapter 33. Applications in Hospital Pharmacy Practice -- Chapter 34. Applications in Managed and Specialty Environments -- Chapter 35. Applications in Safety Net Clinics -- Chapter 36. Applications in Varied Health Care Systems; Also issued in online and PDF version UR - http://accesspharmacy.mhmedical.com/book.aspx?bookid=509 ER -