TY - BOOK AU - Fisher,Roger AU - Ury,William AU - Patton,Bruce ED - DOH Mentor/Protégé Program. TI - Getting to yes : negotiating agreement without giving in SN - 0140157352 AV - BF637.N4 F57 1991 PY - 1991/// CY - New York, N.Y. PB - Penguin Books KW - Negotiation N1 - On cover: With answers to ten questions people ask; "A Penguin original."; 1st ed. published: Boston : Houghton Mifflin, c1981; A DOH Mentor/Protégé Program book; [pt. 1.] The problem -- Don't bargain over positions -- [pt. 2.] The method -- Separate the people from the problem -- Focus on interests, not positions -- Invent options for mutual gain -- Insist on using objective criteria -- [pt. 3.] Yes, but... -- What if they are more powerful? -- What if they won't play? -- What if they use dirty tricks? -- [pt. 4.] In Conclusion -- [pt. 5.] Ten questions people ask about getting to yes; Also issued online N2 - A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken-and without getting nasty ER -