TY - BOOK AU - Kelly,Diane L. TI - Applying quality management in health care: a process for improvement SN - 9781567932065 (alk. paper) AV - RA399.A1 K455 2003 U1 - 362.1/0685 21 PY - 2003/// CY - Chicago, Ill., Washington, DC PB - Health Administration Press, AUPHA KW - Quality Assurance, Health Care KW - organization & administration KW - Health Services Administration N1 - Includes bibliographical references and index ER -