TY - BOOK ED - Institute of Medicine (U.S.). TI - Crossing the quality chasm : a new health system for the 21st century SN - 0309072808 AV - RA395.A3 I5557 2001 U1 - 362.1/0973 21 PY - 2001/// CY - Washington, D.C. PB - National Academy Press KW - Medical care KW - United States KW - Health care reform KW - Quality control KW - Health Care Reform KW - methods KW - Quality of Health Care N1 - Includes bibliographical references and index; A new health system for the 21st century -- Improving the 21st-century health care system -- Formulating new rules to redesign and improve care -- Taking the first steps -- Building organizational supports for change -- Applying evidence to the evidence to health care delivery -- Using information technology -- Aligning payment policies with quality improvement -- Preparing the workforce; Also available via the World Wide Web UR - http://www.nap.edu/catalog/10027.html ER -