The improvement guide a practical approach to enhancing organizational performance
The improvement guide a practical approach to enhancing organizational performance
Gerald J. Langley ... [et al.].
- 2nd ed.
- San Francisco Jossey-Bass c2009.
- xxi, 490 p. ill. 25 cm.
Includes bibliographical references (p. 465-477) and index.
Changes that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the improvement of value -- Improving large or complex systems -- Case studies of improvement efforts -- Making the improvement of value a business strategy -- Developing improvement capability.
9780470192412 0470192410
2008055670
Organizational effectiveness.
Organizational change.
Quality control.
HD58.9 / .I467 2009
Includes bibliographical references (p. 465-477) and index.
Changes that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the improvement of value -- Improving large or complex systems -- Case studies of improvement efforts -- Making the improvement of value a business strategy -- Developing improvement capability.
9780470192412 0470192410
2008055670
Organizational effectiveness.
Organizational change.
Quality control.
HD58.9 / .I467 2009