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Introduction to health care management / edited by Sharon Buchbinder, Nancy Shanks. - 2nd ed. - Burlington, Mass. : Jones & Bartlett Learning, c2012. - xxx, 494 p. : ill. ; 24 cm.

Includes bibliographical references and index.

An overview of health care management / Jon M. Thompson, Sharon B. Buchbinder, Nancy H. Shanks -- Leadership / Louis Rubino -- Management and motivation / Nancy H. Shanks, Amy Dore -- Organizational behavior and management thinking / Sheila K. McGinnis -- Strategic planning / Susan Judd Casciani -- Healthcare marketing / Ruth Chavez, Nancy Sayre -- Quality improvement basics / Eric S. Williams, Grant T. Savage, Dennis G. Stambaugh -- Information technology / Tressa Springmann -- Financing health care and health insurance / Nancy H. Shanks -- Managing costs and revenues / Kevin D. Zeiler -- Managing healthcare professionals / Sharon B. Buchbinder, Dale Buchbinder -- The strategic management of human resources / Jon M. Thompson -- Teamwork / Sharon B. Buchbinder, Jon M. Thompson -- Addressing health disparities: cultural proficiency / Nancy Sayre, Ruth Chavez -- Ethics and law / Kevin D. Zeiler -- Fraud and abuse / Kevin D. Zeiler -- Healthcare management guidelines and case studies / Sharon B. Buchbinder, Donna M. Cox, Susan Judd Casciani.

ISBN: 9780763790868 (pbk.) 0763790869 (pbk.)

LCCN: 2011013461

Subjects--Topical Terms:
Health services administration.
Health Services Administration.
Efficiency, Organizational.
Health Care Costs.
Leadership.
Organizational Case Studies.

LC Class. No.: RA971 / .I58 2012

Dewey Class. No.: 362.1

National Library of Medicine Call No.: W 84.1